Contact us
We answer every day between 09:00 and 21:00 Eastern, in English and in French. Installation help is free, whether you have bought anything yet or not.
WhatsApp — the fastest way to reach us
+44 7862 838725
Ordering, trial requests, installation help and playback problems are all handled here. For setup in particular it beats email comfortably, because we can work through the steps with you in real time instead of over a day of replies.
- Email support
- support@quebeciptv.site
Setup, playback problems, billing and account changes.
- Sales and trials
- sales@quebeciptv.site
Trial requests, plan questions and additional connections.
- Hours
- Every day, 09:00-21:00 (Eastern Time)
- Serving
- Quebec and the rest of Canada
Same hours on WhatsApp and email.
Reporting a playback problem?
Include four things and we can usually answer in one reply: the device, the exact channel name, the time it happened, and whether other channels were affected at the same moment.
Send us a message
WhatsApp is answered fastest. If you would rather write, fill this in and it opens a pre-addressed email in your own mail app.
Message us on WhatsAppFor playback problems, include the channel name and the time it happened.
Or write directly to support@quebeciptv.site.